关心的人

和我们合作,你只会得到我们

Every 国际空间站 person in every customer facility is one of us – trained, 装备, motivated and working to high standards. We call the way we work ‘self-delivery’. In practice, that means empowering our nearly 500,000 people to create great experiences for you.

人WhoCare_HWW_Hero
DK Case - Vivian Heilmann

我的职业生涯是从屠夫开始的. I never dreamed I’d be doing what I’m doing now.”

Vivian’s story exemplifies what makes 国际空间站 special: Our people – people who go the extra mile and care about the people they support.

满足维维安/insights/insights/people-stories/people-story---vivian-heilmann

被授权执行任务的人

当你与国际空间站合作时, you partner with people who have been recruited and developed to have the best service mindset in the industry. 是否非正式地分享知识, or turning local best practices into global procedures, our people are dedicated to truly caring for our customers and their people – going the extra mile to make places work better.

Self-delivery brings efficiency and quality

高标准 in outsourced service depend on matching the right talent with the right development and service mindset. By looking after our own people to ensure they love working at 国际空间站 – rather than outsourcing to non-国际空间站 teams – we can better manage risk, increase operational efficiency and transparency, and control the service quality in a workplace.

Constant learning and development counts

我们相信人们永远不会停止学习. And we know that upskilled employees – whether they become more specialised or broaden their skillset – enjoy their work more and stay longer. Which is why we constantly invest in our people’s development. 在我们组织的每一个层面, our employees are given the care and attention they need to thrive in our culture – so they can make a big impact at yours.

Upskilling teams means more flexibility

By offering variety in skills-building and career development, our people become more flexible across teams. 例如, through upskilling people we can offer more support during peak hours in the workplace restaurant by having a receptionist serve as a host during lunch. Or we can have a cleaner who has been trained in maintenance skills help out with basic workplace repairs. This is why customers often feel that 国际空间站 brings a “holistic” or “360-degree” approach to the workplace.

全球知识

通过发展, our people gain the knowledge and skills they need to bring knowledge back into our global community – and back to our customers. 不管是什么问题, chances are we’ve encountered it somewhere in the world and we’ve incorporated the solution into our learning and development programmes as well as our standard operating procedures.

美国案例-植物

你的人民正在享受美味的食物, and you’re also making an impact in terms of sustainability, 健康和幸福.”

我们的主厨之一, 马特袁, has introduced a more sustainable approach to food services by using more plant-based ingredients and reducing focus on animal products.

满足马特/insights/insights/cases/case---power-plant-food
我们culture_Graded

我们的文化

有影响力的人

We attract people who care – with the service mindset and passion needed to make a difference for our customers. 通过升值, 认可与发展, 我们创造了一个欢迎, supportive culture that embraces inclusion and diversity and empowers people to be creative, 创新和生产力.

了解我们的文化/career/your-career-at-iss/our-culture

Stories about people, places and planet